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To provide a bespoke training service to our
clients that achieves their objectives and
brings Real Results to their business.
To treat all our delegates and clients
with integrity. We will respect their
confidentiality, work in their best
interests and treat them with fairness.
Carolyn Blunt, Founder
 
 


Real Results Training was established in Manchester in 2003 by Carolyn Blunt to provide high quality, tailored training consultancy services. In the first two years a small but repeat client base got the company started and word of mouth recommendations led to a period of high growth in 2006 and 2007 with Real Results now utilising the service of up to 10 carefully chosen Associate trainers at any one time.

Real Results Training specialises in soft skills training, particularly contact centre training, customer service, communication skills and leadership. However, with the expertise of 10 Associate trainers plus Carolyn, there are not many topics or industries that Real Results does not cater for.

the difference

The style of Real Results Training is interactive, energising and engaging. As the name suggests, Real Results places focus on the transfer of learning to ensure real results are achieved in the workplace. This is done through the use of timely reflection points;
skills practice sessions and recorded action plans. All training sessions include a blend of input from the skilled and experienced trainer as well as individual and group discovery learning through fresh and original activities that are both practical and thought provoking.

Real Results Training prides itself on flexibility and will meet the needs of small or large clients with equal care. Training sessions can be designed to meet the requirements of the client, whether they need a course in bite-sized chunks, a longer residential, an on or off site location, a large group or 1:1 coaching.

The Real Results Training Style means:

Clear learning objectives for the Programme that are shared and agreed at the outset.
A relaxed, fun, friendly training environment where the self-esteem of all delegates is respected.
A blend of participative training methods, that take into account all learning preferences and keeps delegates engaged and interested.
A review against initial objectives to measure learning and an action plan for each individual to transfer learning back to the workplace and bring Real Results.

quality

All Real Results trainers are CIPD or equivalent qualified with at least 5 years business experience in their subject and 3 years training experience. All trainers are selected for their engaging delivery style, use of accelerated learning principles and high standards of professionalism.


All client feedback is carefully monitored by Carolyn Blunt and must always exceed 80% satisfaction. In reality, client and delegate feedback on a number of measures such as the facilitator the relevance of the material, their confidence to achieve the training objectives back in the role, is consistently 90-100%

to arrange a free no-obligation
consultation to identify your
training needs please contact us:

0161 408 2003
hello@real-results.co.uk

 
Real Results sponsors
Best Training Programme
Award at the CallNorthWest
2nd Annual Call and Contact
Centre Awards...

 

   


Real Results Training Limited Results House 3 Bowercup Fold Stalybridge Manchester SK15 3RN
Telephone 0161 408 2003 Fax 0161 338 8099 Email: hello@real-results.co.uk
Company Number: 5028372 VAT registration number: 884 7128 86