Sign up for our newsletter
Email:
click to go back to our home page
click to visit about us section
click to visit our portfolio section
you are in the meet the team section
click to find out about the clients we work with
click to find out about how you can contact us
click to find out about how you can contact us
image of elephants on meet the team page
Would you like to find

a new, highly effective

way to induct your staff

or give them new skills?
 
 


All our trainers are CIPD or equivalent qualified with a minimum of 3 years practical business experience in addition to 5 years training experience.

Click on the names below to find more about them.

Carolyn Blunt (CEO) Ann Lunn
Dave Chesters Christine Morton
Sandra Croasdale Kate Peacock
Ken Goodier Miles Peacock
Tricia Jephcott



ann lunn
ann lunn

What years of training experience do you have?
Twenty Three

Relevant Qualifications?
Hold Chartered Member of CIPD, CMI,
Qualified Assessor for Chartered Management Institute,
D32/33
Team Management systems accreditation,

What is your sector experience ?
Call Centres, including Insurance Financial Services,

Utilities including National Grid & Transco,
Pharmaceuticals including Astra Zeneca,
Telecoms. & Media including O2 & BBC

What are your hobbies and Interests?
Interested in all things Motor including racing, F1 and Sports cars, Skiing both Snow and Water, learning French for visits to France.

Why you are a trainer?
Every day is different, and I meet such lovely people.

How would you describe your unique style as a trainer?
Caring, interactive, results orientated and participant centred..

Any final comments?
Be careful to get what you want otherwise you will be forced to like what you get.

You don’t have time for the important things in life, you MAKE IT!

Back to top



carolyn blunt
CEO of real results

What years of training experience do you have?
eleven

What is your sector experience ?
Utilities
Contact Centres
I.T. (ICL, Fujitsu)
Pharmaceuticals/ Food manufacturing
Storage
Textiles
Retail (Tesco HQ, Adams Childrenswear)

What are your hobbies and Interests?
Married to Carey, with one daughter and one son.
Equestrian enthusiast, owned and competed horses for
many years. I also enjoy food, wine and reading.

Why you are a trainer?
It is a privilege to be invited to facilitate people’s
learning and development and when they get something
out of it you can’t help but feel good about your
work.

How would you describe your unique style as a trainer?
My HR background means I always have my eye on the
purpose of the session and I hold a true belief in
accelerated learning and individual learning styles.
This means I design and deliver creative, engaging
sessions that really benefit on both practical and
inspirational levels.

Any final comments?
There is no such word as ‘can’t’ only ‘choose not to’
“If you had one shot or one opportunity to seize
everything you ever wanted, would you capture it or
let it slip?”

Favourite word:
“Courage” (which I have discreetly
tattooed in Japanese on my right hip as a reminder of
the need to have courage in life!)

Back to top



dave chesters

What years of training experience do you have?
fifteen

What is your sector experience ?
Local Government – WMLGA, Cannock Chase D.C., Dudley MBA, Birmingham CC
Arts, Music, Charitable, Utilities, Manufacturing, Communications (BOC Gases, Music Alliance, Scottish Power, Groundwork, Age Concern, Thales , Stoke City FC )

What are your hobbies and Interests?
Keen follower of most sports.Active member of Maer and
Westlands CC. Good food, good wine.

Why you are a trainer?
To assist learners in acquiring increased competence and
confidence. To help organisations achieve their
Business Objectives.

How would you describe your unique style as a trainer?
Interactive, audience centred, challenging, professional.

Any final comments?
“If you don’t know where you are going – chances are you’ll end up somewhere else” (Peter Drucker)
“If you always do what you have always done – then you will always get what you have always got”

Back to top



sandra croasdale

What years of training experience do you have?
I spent 15 years in the chemical industry, the last five of which were spent in Technical Training both in the UK and overseas. I have spent the last five years as a freelance trainer.

What is your sector experience ?
Private Sector:
Chemical Industry, Housing, Managed Services, Computer based companies.
Public Sector:
Extensive experience in the National Health Service.
Voluntary Sector: Age Concern, CARE Stanley Grange

What are your hobbies and Interests?
Married to Roi with a son Jack (5) and daughter Alice (1).
My main hobby is spending time with the children and family when I’m not working! I also enjoy going to the gym and meeting up with close friends.

Why you are a trainer?
One of my main motivations to being a trainer is the constant challenge that it provides. Considering what will allow the delegates to get the best possible return on their investment of time and energy, along with responding to their varied questions and concerns certainly keeps me on my toes!

How would you describe your unique style as a trainer?
My training style is fun, interactive, thought provoking, down-to-earth, supportive and pragmatic.

Any final comments?
I believe that we should all constantly strive to increase our knowledge and develop our skills. Even more importantly we should always be prepared to allow and help others to do the same.

Back to top



ken goodier

What years of training experience do you have?
12

What is your sector experience ?
Pharmaceuticals, Petrochemicals, Banking, Council
Government Depts, Airports, Call Centres in UK, Europe, USA and Middle East

What are your hobbies and Interests?
Based in Harrogate with 3 teenagers and large dog

Why you are a trainer?
Desire to help staff learn new skills that will help them, and their Company to change, improve, enjoy their work more and be more successful

How would you describe your unique style as a trainer?
Trained in Experiential techniques, I encourage questions and challenges, I am confident and experienced in handling de-motivated and disaffected groups and judge success by what the delegates will do differently as a result of their training.

Any final comments?
There is nothing permanent except change, keep your face to the sunshine and you can’t see the shadow – choose your attitude

Back to top



tricia jephcott

What years of training experience do you have?
14 years in Customer Services & Management Training
31 years as a gymnastic coach & tutor mentor

What is your sector experience ?
Financial Services, IT, Utilities, Manufacturing, Public Sector Telecommunications, Call Centres

What are your hobbies and Interests?
Gymnastics, cooking, eating out, socialising

Why you are a trainer?
The greatest satisfaction I get from training is seeing the ‘light’ go on with someone & know that when they leave the course they will make changes that will enhance their performance in the future & bring them personal satisfaction

How would you describe your unique style as a trainer?
Passion about learning & development, focuses on inspiring people to be the best they can be. The learning experience for all delegates is focussed on improving individual’s to ensure that their shared contribution increases overall business performance.

Back to top



kate
kate peacock

What years of training experience do you have?
9

Relevant Qualifications?
NLP Practioner (INLPTA)Firo B assessor.

What is your sector experience ?
Manufacturing,
Engineering,
Housing Associations,
Facilities Management,
RetailBanking & Finance,
NHS,
Education,
Pharmaceuticals,
Creative Industries,
Law.

What are your hobbies and Interests?
Married to Miles, I enjoy most outdoor activities, cross country skiing, snowboarding, mountain biking and most recently via ferata.

Why you are a trainer?
To support individuals and organisations to move through change confidently.

How would you describe your unique style as a trainer?
Energetic, meeting challenges head on to enable accountability to be clarified.

Any final comments?
Favourite quote from Baden Powell “Follow me I’m right behind you”
I aim to follow the philosophy of ‘pay it forward’ (unconditional acts in support of others) both in work and life in general, plus try anything once – you may just like it!

Back to top



miles
miles peacock

What years of training experience do you have?
20

Relevant Qualifications?
NLP Master Practitioner and Trainer, BSc Psychology, FIROB, ESCI accredited.

What is your sector experience ?
Worked in manufacturing, IT services, retail and the public sector.

What are your hobbies and Interests?
Hobbies are anything to do with the outdoors eg mountain biking, climbing, cross-country skiing, snowboarding and mountaineering. I also compete in triathlon.

Why you are a trainer?
The best part of my job is seeing people make changes for themselves. That ‘aha’ moment, when something clicks into place for a person is fantastic.

How would you describe your unique style as a trainer?
I like to think that I can remain flexible to the needs of the people in the room, and to offer both insight and challenge.

Any final comments?
"A ship is safest in the harbour, but that is not what it is built for".

Back to top



christine morton

What years of training experience do you have?
12

What is your sector experience ?
Public Sector – Defra, DVLA, Government Offices, various local Government Councils, BT, O2, United Utilities, Royal Sun Alliance

What are your hobbies and Interests?
Gardener, walker – preferably not too many hills!, enjoy the theatre and concerts and have one teenage daughter

Why you are a trainer?
I am a trainer as I enjoy working with people and enabling them to be even better than they already are.

How would you describe your unique style as a trainer?
My style is very interactive and inclusive without making delegates feel threatened.

Any final comments?
We learn from the past and move forward.
I want to help people to get Real Results from their day to day life.

Back to top


to arrange a free no-obligation
consultation to identify your
training needs please contact us:

0161 408 2003
hello@real-results.co.uk

 
Real Results sponsors
Best Training Programme
Award at the CallNorthWest
2nd Annual Call and Contact
Centre Awards...

 

   


Real Results Training Limited, Westbrook House, 122 Hoghton Lane, Preston, PR5 4EH
Telephone 0161 408 2003 Email: hello@real-results.co.uk
Company Number: 5028372 VAT registration number: 884 7128 86


home | about us | portfolio | meet the team | our clients | contact us
Real Results Ltd is a member of