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Would you like to find

a new, highly effective

way to induct your staff

or give them new skills?
 
 


All our trainers are CIPD or equivalent qualified with a minimum of 3 years practical business experience in addition to 5 years training experience.

Click on the names below to find more about them.

Adam Ahmad Ken Goodier
Carolyn Blunt (founder) Tricia Jephcott
Dave Chesters Richard McGarvey
Sandra Croasdale Christine Morton



adam ahmad

What years of training experience do you have?
fifteen

What is your sector experience ?
Astrazeneca
Ebury Publishing / BBC Books
Alghanim Industries (Kuwait)
Total Home Entertainment
HM Revenue & Customs
Co-op Financial Services
Fresenius Kabi

What are your hobbies and Interests?
Married with two sons

Why you are a trainer?
I enjoy being a part of implementing successful
change and driving the company values of different clients.

How would you describe your unique style as a trainer ?
I believe that a good learning experience has to be
interactive, energetic, fun and constantly engaging.

Any final comments?
Some feedback from a client:
“Adam has been an amazing facilitator; he has managed
to make this event enjoyable whilst we have been
learning loads!” Training for Customer Champions
feedback, United Utilities project.

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carolyn blunt
founder of real results

What years of training experience do you have?
nine

What is your sector experience ?
Utilities
Contact Centres
I.T. (ICL, Fujitsu Services)
Pharmaceuticals/ Food manufacturing
Storage
Textiles
Retail (Tesco HQ, Adams Childrenswear)

What are your hobbies and Interests?
Married to Carey, with one daughter, Erin, born
September 2005.
Equestrian enthusiast owned and competed horses for
many years. I also enjoy food, wine and reading.

Why you are a trainer?
It is a privilege to be invited to facilitate people’s
learning and development and when they get something
out of it you can’t help but feel good about your
work.

How would you describe your unique style as a trainer ?
My HR background means I always have my eye on the
purpose of the session and I hold a true belief in
accelerated learning and individual learning styles.
This means I design and deliver creative, engaging
sessions that really benefit on both practical and
inspirational levels.

Any final comments?
There is no such word as ‘can’t’ only ‘choose not to’
“If you had one shot or one opportunity to seize
everything you ever wanted, would you capture it or
let it slip?”

Favourite word:
“Courage” (which I have discreetly
tattooed in Japanese on my right hip as a reminder of
the need to have courage in life!)

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dave chesters

What years of training experience do you have?
fifteen

What is your sector experience ?
Local Government – WMLGA, Cannock Chase D.C., Dudley MBA, Birmingham CC
Arts, Music, Charitable, Utilities, Manufacturing, Communications (BOC Gases, Music Alliance, Scottish Power, Groundwork, Age Concern, Thales , Stoke City FC )

What are your hobbies and Interests?
Keen follower of most sports.Active member of Maer and
Westlands CC. Good food, good wine.

Why you are a trainer?
To assist learners in acquiring increased competence and
confidence. To help organisations achieve their
Business Objectives.

How would you describe your unique style as a trainer ?
Interactive, audience centred, challenging, professional.

Any final comments?
“If you don’t know where you are going – chances are you’ll end up somewhere else” (Peter Drucker)
“If you always do what you have always done – then you will always get what you have always got”

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sandra croasdale

What years of training experience do you have?
I spent 15 years in the chemical industry, the last five of which were spent in Technical Training both in the UK and overseas. I have spent the last five years as a freelance trainer.

What is your sector experience ?
Private Sector:
Chemical Industry, Housing, Managed Services, Computer based companies.
Public Sector:
Extensive experience in the National Health Service.
Voluntary Sector: Age Concern, CARE Stanley Grange

What are your hobbies and Interests?
Married to Roi with a son Jack (5) and daughter Alice (1).
My main hobby is spending time with the children and family when I’m not working! I also enjoy going to the gym and meeting up with close friends.

Why you are a trainer?
One of my main motivations to being a trainer is the constant challenge that it provides. Considering what will allow the delegates to get the best possible return on their investment of time and energy, along with responding to their varied questions and concerns certainly keeps me on my toes!

How would you describe your unique style as a trainer ?
My training style is fun, interactive, thought provoking, down-to-earth, supportive and pragmatic.

Any final comments?
I believe that we should all constantly strive to increase our knowledge and develop our skills. Even more importantly we should always be prepared to allow and help others to do the same.

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ken goodier

What years of training experience do you have?
12

What is your sector experience ?
Pharmaceuticals, Petrochemicals, Banking, Council
Government Depts, Airports, Call Centres in UK, Europe, USA and Middle East

What are your hobbies and Interests?
Based in Harrogate with 3 teenagers and large dog

Why you are a trainer?
Desire to help staff learn new skills that will help them, and their Company to change, improve, enjoy their work more and be more successful

How would you describe your unique style as a trainer ?
Trained in Experiential techniques, I encourage questions and challenges, I am confident and experienced in handling de-motivated and disaffected groups and judge success by what the delegates will do differently as a result of their training.

Any final comments?
There is nothing permanent except change, keep your face to the sunshine and you can’t see the shadow – choose your attitude

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tricia jephcott

What years of training experience do you have?
14 years in Customer Services & Management Training
31 years as a gymnastic coach & tutor mentor

What is your sector experience ?
Financial Services, IT, Utilities, Manufacturing, Public Sector Telecommunications, Call Centres

What are your hobbies and Interests?
Gymnastics, cooking, eating out, socialising

Why you are a trainer?
The greatest satisfaction I get from training is seeing the ‘light’ go on with someone & know that when they leave the course they will make changes that will enhance their performance in the future & bring them personal satisfaction

How would you describe your unique style as a trainer ?
Passion about learning & development, focuses on inspiring people to be the best they can be. The learning experience for all delegates is focussed on improving individual’s to ensure that their shared contribution increases overall business performance.

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richard mcgarvey

What years of training experience do you have?
15

What is your sector experience ?
Financial Services Board Level positions since 1996. (Currently Interim National Recruitment Director via retained consultancy for a National IFA)Project Management, Change Management & Process Engineering.Mergers and Acquisitions, People Movement.
Sales Training & Sales Management Development Further
Education Leadership Development. & Change Management

What are your hobbies and Interests?
Keen Golfer. Season ticket holder LFC. 2 Young sons.
House in Spain.

Why you are a trainer?
I like to show people ways of improving themselves and
their processes.

How would you describe your unique style as a trainer ?
Real World. Pragmatic

Any final comments?
The definition of madness – “doing the same thing day in, day out and expecting a different result!”

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christine morton

What years of training experience do you have?
12

What is your sector experience ?
Public Sector – Defra, DVLA, Government Offices, various local Government Councils, BT, O2, United Utilities, Royal Sun Alliance

What are your hobbies and Interests?
Gardener, walker – preferably not too many hills!, enjoy the theatre and concerts and have one teenage daughter

Why you are a trainer?
I am a trainer as I enjoy working with people and enabling them to be even better than they already are.

How would you describe your unique style as a trainer ?
My style is very interactive and inclusive without making delegates feel threatened.

Any final comments?
We learn from the past and move forward.
I want to help people to get Real Results from their day to day life.

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to arrange a free no-obligation
consultation to identify your
training needs please contact us:

0161 408 2003
hello@real-results.co.uk

 
Real Results sponsors
Best Training Programme
Award at the CallNorthWest
2nd Annual Call and Contact
Centre Awards...

 

   


Real Results Training Limited Results House 3 Bowercup Fold Stalybridge Manchester SK15 3RN
Telephone 0161 408 2003 Fax 0161 338 8099 Email: hello@real-results.co.uk
Company Number: 5028372 VAT registration number: 884 7128 86


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