We believe that the development of your people is so valuable it should be exactly right. This is why we offer a bespoke design service to make tailored courses or to tweak standard ones (see portfolio below).
We work with small and large groups, usually on the client’s premises or a nearby hotel and charge a flat daily or half daily rate. We occasionally hold courses for people to attend in our most popular topics.

To find out more about pricing please email or telephone us to discuss further.

Take a look at what we can offer...

inspirational leadership session

was held on 14th August at Old Trafford, Manchester.

In one day delegates learnt:

• How to motivate and engage your people to get their full efforts all day, every day
• How to deal with troublesome team members
• How to inspire your people for smoother relationships and less resistance to change
• How to make the right decisions and solve problems

Here is some of the feedback from satisfied delegates:

“This course was very helpful for me to understand so many things, not only about being a leader for the business but about myself as well”

“I found this course very interesting and it will give me a better understanding when working with our employees. There is also a greater understanding of the direction I am going in and the sort of leader I want to be.”

“This course changes the way you would approach problems.”
“This is an excellent course and I am confident I will use all of what I have learned today.”

“Pace and delivery was excellent. Relevance of the course was perfect for me at the stage I am at in my current role.”

For more information on similar courses plaese call
0161 408 2003

or email:
hello@real-results.co.uk


contact centre skills series
(click those in orange to download pdf document)

• Telephone Communication Skills
• Customer Care
• Telephone Selling
• Advanced Call Handling
• Coaching Skills for Contact Centre Coaches

people skills series

• Customer Care
• Interpersonal Skills
• Assertiveness
• Growing Self Esteem
• Fundamentals of Communication
• Managing Change
• Time & Stress Management
• Sales Tips & Techniques
• Face to Face Selling
• Team Work (option to use MBTI and/or SDI®)
• Negotiating Skills
• Presentation Skills
• Train the Trainer
• Facilitation Skills
• Making Meetings Work

management skills

• Coaching Skills
• Performance Management
• Recruitment & Selection
• Effective Delegating

leadership skills

• Inspirational Leadership programme
• 360º feedback
• Strength Deployment Inventory SDI® Workshop
• Myers Briggs Type Inidcator MBTI ®
• Situational Leadership II ®
• Leadership Coaching
• Team Strategy for Leaders